Key Worker - Vernon - 24126

Job description
Job Title: Key Worker

Classification: Grid 11

Reports To: Program Manager

Job Summary:

Identifies the persons strengths, needs, preferences and risks. Develops and implements short-term plans that include goals, objectives & timelines that align with the overall Service Plan. Uses basic counselling techniques to provide emotional support and counselling to the person being supported in the Resource Home. Provides skill building using various experiential strategies in areas that align with the person’s goals, preferences, and risks.

Active Care Youth and Adult Services recognizes the value of enhancing our services through the contributions of a diverse workforce. We strive to grow in our understanding and empowerment of others, and welcome applications that increase our ability to recruit and retain teams that are representative of the communities we serve.


Education, Training & Experience Diploma in related human/social service field.
Two (2) years recent related experience.
Or an equivalent combination of education, training, and experience.
Key duties and responsibilities:

1. Assesses person’s strengths, needs, preferences & risks by using various strategies, formalized tools, conducting interviews, and meeting with the persons support network.

2. Reviews the information with Program Manager to identify strengths, needs, preferences & risks.

3. Develops a plan with the person being supported, that includes goals, objectives & timelines to address shortterm specific needs and risks.

4. Plans and engages, using a trauma information approach, in one-to-one emotional support and emotional regulation sessions using basic counselling techniques such as active listening, conflict resolution, paraphrasing, asking clarifying questions & summarizing.

5. Supports person to develop a supportive social network that promotes healthy choices and relationships

6. Works with the Program Manager and in partnership with the person, develop and document safety plans to address high risk situations, choices, relationships & behaviors.

7. Provides life skills training using a trauma informed approach that aligns with the persons needs, risks, preferences, and goals. This may include but is not limited to supporting the person to understand and manage their emotions, finding new alternatives to express feelings and emotions.

8. Uses person centered activities and recreation to support emotional regulation, achieve goals, and learn selfmanagement.

9. Recognizes, analyzes, and takes a pro-active approach to potential emergency situations, using crisis intervention training and strategies to ensure no harm comes to the person, staff and/or the public. Reports crisis to supervisor and completes and submits a Critical Incident form.

10. Evaluates the effectiveness of the various interventions, reports progress and discusses related concerns with Program Manager, to resolve and/or find new potential solutions to challenges and risks to support the person to achieve their goals and objectives.

11. In collaboration with the Program Manager, provides referrals to the other community service providers, resources, and professionals.

12. Provides emotional support to person to assist with emotional regulation, de-escalation and/or debriefing an emotional situation.

13. Assists person with activities of daily living such as feeding, lifts, transfers, hygiene, grooming and toileting.

14. Administers, records and stores medications in accordance with established policies and CARF standards.

15. At the direction of the Program Manager, schedules, transport’s and assists person with medical and dental appointments.

16. In collaboration with the Program Manager, works closely and supports the person(s) network, including family, caregivers and others identified by the person.

17. At the direction of the Program Manager, liaison with other agencies, professionals, government officials and the community.

18. Performs other related duties as required

Active Care Youth and Adult Services recognizes the importance of effecting change and fostering a culture of accessibility and inclusion. Accommodations for interviews are available upon request by emailing Recruitment at [email protected].

Job Types: Full-time, Permanent

Salary: From $27.54 per hour


Casual dress
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

12 hour shift
Day shift
Monday to Friday
Night shift
Weekends as needed
Supplemental pay types:

Overtime pay

DCS / DEC (preferred)

Support Care: 2 years (Required)

Class 5 Driver's License (Required)
Occupational First Aid Level 1 (Required)
Work Location: In person

Contact Seller
Name:ActiveCare Services
Location:Kelowna, British Columbia
Contact Employer
Bookmark and Share Bookmark and Share Bookmark and Share Bookmark and Share
Post Date:Jun 10, 2024
Exp. Date:Jul 10, 2024
Listing Type:Private
Ad Number:4996946