This year, Okanagan Edge and the Kelowna Chamber of Commerce have partnered to showcase some of the Okanagan’s most exciting entrepreneurs, through the Top 40 Under 40 program. Sponsored by BDO, Top 40 Under 40 is a program that recognizes innovative young professionals in our community, and showcases their accomplishments. Okanagan Edge will feature a […]
Short term rentals in Kelowna: blessing or curse? One of the hot-button issues in the overheated Kelowna housing market is short-term rentals (STRs) being rented during peak tourist months. Our city is increasing in popularity with total visitor count increasing from 1.2 million visitors in 2004, to over 1.9 million visitors in 2016. Increasing tourism and […]
The Okanagan tech community is one of only five tech communities selected to participate in the Techstars Community Pilot Project. The Techstars team arrived at the end of August and has been performing a grassroots, founders-first assessment of the city’s startup ecosystem. The goal is to accelerate growth in our startup community beyond what would […]
In our last article, we introduced the concept of a simple three-phase “Customer Experience” framework. The first phase is the “Understanding” phase, where organizations develop the right strategy to serve their customers effectively and consistently. In this article, we will describe why research is integral to the “Understanding” phase, beginning with the first component: surveys. “Customer Experience” is […]
Kids learn to care from moms, dads As parents, we are raising our kids to be kind and to help others in need. That’s why I am so excited and thankful that the Deacon family has followed in the footsteps of a 100 Men and 100 Women by starting 100 Kids Who Care. What an […]
If you lose your financial footing, how do you stop the circling vultures from peck, peck, pecking away at you? It would be an understatement to say that we are “encouraged” to go deeper and deeper in debt. Debt is almost rammed down our throats. Credit cards are routinely peddled at check outs. Unsolicited credit […]
This week, Techstars’ Entrepreneur in Residence, Chris Heivly, is visiting the Okanagan as part of a worldwide community pilot project. Techstars–named by Forbes and TechCrunch as one of the top accelerators in the U.S.–has selected the Okanagan as the only Canadian region to participate in the community pilot project, which aims to support local entrepreneurs […]
Dogs and wine Vineyard hike for dogs Wards Apple Cider and The View Winery are hosting the first Wine and Wags Vineyard Hike this Sunday afternoon. Join them every Sunday in September for a fun and informative walk through the vineyard with your furry friend. If you don’t have a pooch, feel free to go any way because there will […]
The Okanagan tech community is one of only five tech communities selected to participate in the Techstars Community Pilot Project this year. The Techstars team will arrive at the end of August to perform an innovative, founders-first assessment of our startup ecosystem. The goal is to accelerate growth in our startup community beyond what would […]
The three phases of ‘Customer Experience’ In our experience in working on “Customer Experience” strategy with organizations in a variety of industries, one common theme emerges that separates the successful ones from the rest: having a deliberate approach. Successful organizations do this because they think about the people at the end of their decisions. The […]