Photo: Contributed
(L to R): Carrier’s Kris Nielsen and Mike Gonsalves, RPR Heating & Air Conditioning’s Leonard Nemechek and Terry Olfert, and Carrier’s Casey Yates.
Penticton’s RPR Heating & Air Conditioning is just the third Canadian firm to capture a Circle of Champions Award from Bryant.
RPR Heating & Air Conditioning received the award last May in Indianapolis in recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air conditioning (HVAC) industry.
To be eligible for the Circle of Champions designation, a Bryant dealership must first exemplify the highest of technical HVAC excellence and superb customer service levels, achieving factory authorized dealer status. Bryant FADs who have demonstrated superior performance across a number of select scorecard categories are then recognized as Circle of Champions designates.
It was a banner year for the Penticton-based heating and cooling contractor, as it captured the 2019 Business of the Year award from the Penticton & Wine Country Chamber of Commerce in October.
The Circle of Champions Award is designed to encourage Bryant dealers across North America to strive for superior technical acumen, high levels of customer satisfaction and serve as an honourable contributor to their communities. Bryant is perhaps most proud of the ongoing humanitarian and philanthropic efforts carried out by owners Terry and Heather Olfert. They annually aid the less fortunate and non-profit organizations both in the Okanagan and in developing countries.
“Terry, Heather and the RPR team continue to raise the bar year after year, providing quality heating and air conditioning solutions designed to meet the specific needs of homeowners and businesses in Penticton and surrounding area,” Carrier Enterprise Canada president Mike Gonsalves says. “Fuelled by their dedication and commitment to technical and customer service excellence, Terry, Heather and the RPR team were recognized with the prestigious Bryant Circle of Champions award for their industry and market leadership.
“But while being the best in the heating and air conditioning business is what RPR does, it’s Terry, Heather and the team’s commitment to supporting the communities where they work and live that defines who they are. From countless volunteer hours to supporting multiple charitable organizations and always being there for those in need, it humbles us and makes the entire Bryant Carrier Enterprise team proud to be partnered with Terry, Heather and their outstanding and inspirational team.”
To learn more about RPR Heating & Air Conditioning and its heating, cooling and refrigeration products and services, call 250-492-3677 or visit www.rprheating.com.
This article is written by or on behalf of the sponsoring client and does not necessarily reflect the views of Okanagan Edge.
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