An online vacation rental platform company has taken the reins of West Kelowna’s Lake Okanagan Resort.
Cozystay has taken over the management duties of the 300-acre property, and it will now be known as Cozystay Signature: Lake Okanagan Resort.
“We are excited to take over the management of the resort’s vacation rental properties at Lake Okanagan,” Cozystay CEO Galen Cheng said in a press release. “It is a beautiful place that offers an incredible variety of both summer and winter activities, suitable for all ages.
“We have a strong vision for what this property can become, and we are looking forward to leading this exciting new chapter for the resort.”
Cozystay features what it calls a vacation rental service standard, a strict set of guidelines and procedures that are intended to produce a high-quality vacation rental experience. It includes safety certification and insurance coverage, professionally furnished properties, bonded and insured cleaning team, highly trained account managers, high-quality towels, linens, and premium luxury mattresses, and smart-lock property entry system.
“We are excited to have signed with Cozystay to manage the vacation rental at Lake Okanagan, because they take their customer experience to the next level,” Lake Okanagan Resort COO Amir Hassan said. “They are one of the top vacation rental companies with some of the best service standards in the industry.”
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