Despite service delays and broken down vessels, BC Ferries is defending its track record.
“Our engineers work very hard to maintain our vessels, and on average we’ll sail about 500 sailings in a day,” said spokesperson Deborah Marshall. “While it is obviously inconvenient for our customers when we’re not able to provide the full service we wanted to, our engineers work very hard to maintain the vessels.”
Marshall’s defence of the now publically owned company comes after a vessel was taken out of commission Saturday for the second weekend in a row, forcing sailing cancellations and leaving passengers frustrated once again.
The propeller issue that caused the ferry to miss two round-trips on the busy Tsawwassen-Victoria route this past weekend was the same issue that docked the vessel the weekend before, Marshall told CTV Vancouver.
“Unfortunately they didn’t have it 100 per cent resolved, and we experienced a problem again on Saturday night,” Marshall said. “But engineering does assure me that vessel has been repaired now.”
The 54-year-old Queen of New Westminster isn’t the only ferry to experience problems in recent weeks. BC Ferries has also dealt with issues on its Coastal Inspiration and Queen of Alberni, which both serve the Tsawwassen-Duke Point route.
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